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Document № 02 · Last updated 2026-05-30

Terms of use.

These are the terms covering your use of NavWhale. They’re short. The most important section is the one about AI output: please actually read it before you book anything.

Acceptance

By creating an account or using NavWhale, you agree to these terms. If you don’t agree, please don’t use the service.

What the service does

NavWhale turns plain-English travel prompts into day-by-day itineraries using Anthropic’s Claude model. It also lets you edit those itineraries, share them with a token URL or in the public Explore gallery, run polls, leave comments, and build packing lists.

A real disclaimer about AI output

Itineraries are generated by a large language model. That model can be wrong, can be out of date, can be biased, and can confidently invent places, hours, prices, and regulations that don’t exist.

Do not rely on NavWhale output for safety-critical or irreversible decisions. Verify visa and entry requirements with official sources. Check opening hours and prices on the venue’s own site. Check transit schedules with the operator. Check weather, allergens, and accessibility for yourself. The itinerary is a starting sketch — not a guarantee.

Your account

You’re responsible for keeping your password safe and for everything that happens under your account. Let us know if you think your account has been used by someone else.

Acceptable use

Don’t scrape the site, run automated traffic against it, try to bypass rate limits, submit illegal content, or use anything you generate here to harm other people. We reserve the right to suspend accounts that do.

Your content

You own the prompts you write and the itineraries you build. By using NavWhale you grant us a non-exclusive, royalty-free license to store, process, and display your content so we can run the service for you.

When you share a trip — either by sending a share-token URL or by publishing it to the Explore gallery — you accept that anyone with the link, or anyone browsing the gallery, can view it. Don’t put anything in a trip you wouldn’t want a stranger to read.

Billing & subscriptions

NavWhale is currently free while we’re in early access. We plan to introduce a paid NavWhale Proplan, and we’ll give you clear notice before any charges begin.

When paid plans are live, Pro is an auto-renewing subscription billed monthly or yearly through our payment processor, Stripe. By subscribing you authorise us, via Stripe, to charge your payment method at the start of each billing period until you cancel. You can cancel anytime from Settings → Billing; cancellation takes effect at the end of the period you’ve already paid for. Refunds and cancellations are covered by our Refund & Cancellation policy.

We don’t store or see your full card details — those go directly to Stripe, which handles payment securely.

No warranty

NavWhale is provided “as is” and “as available” with no warranties of any kind, express or implied. That includes no warranty of accuracy, availability, uptime, or fitness for any particular purpose — travel planning included.

Limitation of liability

To the maximum extent permitted by law, NavWhale and its operator are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the service or reliance on AI output. That includes missed flights, refused entry, canceled bookings, weather mishaps, and anything else that can go sideways on a trip.

Termination

We may suspend or close accounts that violate these terms, and we may discontinue the service at any time. You can close your account at any time by emailing us.

Governing law

These terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws provisions.

Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top reflects the current version. Continued use of the service after a change means you accept the new terms.

Contact

Questions about these terms: email hello@navwhale.com.